Macquarie Bank named Bank of the Year 2025 — for the third consecutive year by Money Magazine. Learn more ›

How can we help you?

Speak to one of our live chat advisors.

We have an expert team to help you with any of the queries that you may have regarding our products.

Home loan refinancing

Refinancing made simple

Switch to Macquarie and enjoy competitive rates with no ongoing fees. Our home loan specialists are ready to help.

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Savings account

Grow your savings

Earn a competitive welcome rate on your Macquarie Savings Account. No monthly fees, no minimum balance required.

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Business Banking

Business Banking

Manage, grow and finance your business with Macquarie

Optimise cashflow and operations with smart business banking solutions, tailored to the needs of Australian businesses of all sizes.

Explore business banking

Protecting you against fraud and scams

Access practical resources and the latest insights to help keep you, your family and your business safe.

Tax scams

How to protect yourself against tax scams

A helpful guide for individuals and businesses to protect against scams this financial year.

Fraud alerts

Fraud alerts: Latest scams, phishing messages and fraud alerts

Check the latest scams, fraud and phishing activity and learn what to do if you're targeted by cyber criminals.

Online safety

Online safety tips: How to stay safe online and in real life

Free resources to help you and your family stay safe online and in real life.

Travelling overseas

Travelling overseas or in Australia?

With a Macquarie Transaction Account, enjoy no international transaction fees and no ATM fees worldwide. Bank anywhere, anytime.

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Banking online with Macquarie

Banking online means you can bank anywhere, anytime. It's secure and convenient, so get started today.

Macquarie Online Banking

Do everyday banking tasks and keep track of your finances with online banking on your computer or tablet.

The Macquarie app

Manage your banking on the go with the Macquarie mobile banking app for your smartphone or tablet.

Manage your banking online

Learn how to do simple banking tasks online using Macquarie Online Banking or the Macquarie app.

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Manage your personal banking

Use our personal banking calculators and tools to help you choose the right product and view the latest interest rates and fees for our personal banking products.

View interest rates and fees

Help and support services

Need some help with your banking? Explore the services and expertise we offer customers.

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Accessibility at Macquarie

We're committed to making our banking services accessible to everyone. Learn more about our accessibility services and support.

Learn more about accessibility

How to contact us

Macquarie banking contacts

Explore our contact information and get support with a wide range of products, services and topics.

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Customer Support

Solve problems quickly online with our easy-to-follow guides. Simply select a topic and we'll direct you to the information you need.

Customer Support

Visit a Macquarie office

Visit us in person at your nearest Macquarie office or banking centre.

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Feedback

Suggestions, compliments and complaints

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Interpreters

Interpreters available

Do you have limited English or prefer to speak in a language other than English? When you call us, just say "I need an interpreter" and we'll arrange for someone to help.

If you don't see your language listed, please ask us for help to find someone who speaks your language.

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